Notice it. Don't confront. Report it.
One sign alone proves nothing. A pattern is worth a report. Signs are what people do and are not allowed to do, never how they look.
Check-in and lobby
Notice itSomeone answers for them, holds their ID or money, won't let them be alone; fear; no bags; many visitors to one room.
Don't confrontServe them as usual. Don't question, stare or turn them away.
Report itManager on duty or security, privately, same shift: room, time, what you saw, what you did.
Guest rooms
Notice itDo Not Disturb for days with many towel requests, a stream of visitors, someone kept from the door, almost no luggage.
Don't confrontDo your normal job. Never search, take photos or push your way in. Feel unsafe? Leave and call security.
Report itHurt, kept from leaving or begging for help: leave, then 911 and security. Otherwise the manager on duty or security, same shift.
Young guests
Notice itSeems to be under 18 and an adult controls them: holds their phone, key or money, answers for them, or brings adult visitors to the room.
Don't confrontDon't question the adult or take the young person yourself.
Report it911 now if a child is being offered for sex, hurt, threatened or kept from leaving. Otherwise the manager or security right away, not at the end of your shift.
Our workforce
Notice itSomeone else holds their passport or ID; a debt they can only pay off by working; a boss who controls their rides and housing; afraid to talk.
Don't confrontDon't confront the boss or the agency. Don't push your coworker for their story.
Report itManager on duty or HR before your shift ends, or the hotline. Manager or agency involved? Call the hotline. If they tell you, say the number in private.
Numbers
- Someone in danger right now
- 911
- Trafficking hotline: 24 hours, 200+ languages, confidential
- 1-888-373-7888
- Text the hotline: send HELP to
- 233733
- Deaf or hard of hearing: TTY
- 711
- Honolulu Police, not urgent
- (808) 529-3111
- Hawaii: a child who may be trafficked. Child Welfare Services, 24 hours
- (808) 832-1999
- Hawaii: free legal help for immigrant workers. Hawai‘i Immigrant Justice Center, weekdays
- (808) 536-4302
The hotline is not police or immigration. Live chat at humantraffickinghotline.org.
Alone on shift? Call the manager on call. No answer? Call the hotline yourself.
If this is happening to you: call or text the hotline yourself. It is free and private. A union shop steward, if you have one, can help too.
Type the numbers for your shift. They stay in this browser only.
What to tell them
- Where and when: room or place, the time.
- What you saw or heard: facts, not guesses about who people are.
- Details: names on the booking, how they paid, a car or plate.
- What you did: for example, "checked them in as usual."
Never
- Question, accuse or follow anyone.
- Search a room, look in bags or take photos.
- Try to rescue someone or take them away yourself.
- Post, text or group-chat about it.
Hawaii's Act 191 (2026) requires hotels to train staff with guest contact or room access within 180 days of hire and every two years, starting no later than December 1, 2027. Sources: Act 191, DHS Blue Campaign, National Human Trafficking Hotline, Honolulu Police, Child Welfare Services, Legal Aid Society of Hawaii; numbers checked October 7 and 8, 2026. The Seabright is a fictional hotel in a portfolio demo.