---
title: Storyboard
summary: Every screen of the training, in order, with the on-screen text, what the learner does, the feedback for every answer, and developer notes.
---

# Storyboard

**How this file is made.** The lesson, check, scene and test text below is generated from `content.js` and `test-bank.js`, the same files the training runs on, so the wording here is the wording in the build. The structure notes and developer notes are written in `tools/gen_storyboard.js`. To change the text, edit the content files and run `node tools/gen_storyboard.js`.

**Conventions.** In the training, answer options are shuffled on every run (`?order=fixed` in the URL keeps authoring order). Options here are shown in authoring order. Sources are linked where the training links them.

## Flow at a glance

```
Introduction (5 slides)  ->  Training map  ->  Lesson 1 ... Lesson 5  ->  Test (12 questions)  ->  Results grid
                                  |
   each lesson:  Intro -> Learn slides (diagrams, pictures to tap, things to write) -> Practice (1 to 2 checks) -> Prove it on the job -> Wrap (your card)
   a day later:  Welcome back -> 3 warm-up questions from lessons already done
```

**How it is presented.** The training is a deck of slides on a wide stage. Back and Next sit in a bar at the bottom and stay in the same place, the left and right arrow keys work too, and a row of ticks shows where the learner is in the lesson. On a computer a slide has the text on the left and the picture or the thing to do on the right. On a phone the same slide stacks into one column. Text, pictures and answer cards come in one after another on a short timeline; a click or a key press shows them all at once, and with "reduce motion" set on the device nothing moves. Wherever this document says "page" it means one slide.

| Lesson | Place | Learn slides | Interactive pieces | Practice checks | Scene decisions |
|---|---|---|---|---|---|
| 1. What it is | Force, fraud or coercion, and what it is not | 4 | diagram; diagram | 1 | 1 |
| 2. Check-in and lobby | Front desk, bell, valet and concierge | 3 | tap-to-explore picture (decide first) | 1 | 1 |
| 3. Guest rooms | Housekeeping, room service, maintenance and security | 3 | tap-to-explore picture; write-your-own report; sign-or-not cards | 1 | 1 |
| 4. Young guests | When a minor may be exploited | 2 | tap-to-explore picture (decide first) | 1 | 1 |
| 5. Our workforce | When a coworker may be forced to work | 2 | tap-to-explore picture (decide first) | 1 | 1 |

## Introduction (five slides)

The introduction sets the business context first: who the training is for, why the hotel needs it (Hawaii's Act 191 and the safety of guests and staff), the four places where signs show up, the three moves, and how the course works, with a support line for anyone the topic affects. The first slide has a Skip button and opens the pocket card; a learner who has started before is offered Go to my training instead of Begin.

**Slide 1 of 5** (cover).

> # Notice it. Don't confront. Report it.
> Human trafficking awareness for hotel staff
> 
> For everyone at the Seabright who has contact with guests or access to guest rooms: front desk, bell and valet, housekeeping, room service, restaurant and bar, maintenance and security, including contract staff.
> 
> Chips: 5 short lessons · A 12-question test · Works on a phone · 40 to 55 minutes

**Slide 2 of 5** (why).

> # Hotels are where it is often seen, and you are the ones who see it
> Why this training
> 
> Traffickers use hotel rooms because they are private and paid by the night. Workers can be exploited inside hotels too, often through recruiters or staffing agencies.
> 
> Hotel staff move through every part of the building, so you are often the first to notice. Hawaii's Act 191 requires hotels to train their staff, starting no later than December 1, 2027.
> 
> What the Seabright wants: Every report made the same shift, and nobody put at risk by how it is made.
> 
> - Your part: Notice the signs, stay calm, and report what you saw. You are not asked to investigate or rescue anyone.
> - The hotel's part: A written policy, someone to report to on every shift (at night, that may be a manager on call by phone), and no blame for an honest report.

**Slide 3 of 5** (cases).

> # Four places in the hotel
> Where you might see it
> 
> One sign alone proves nothing. A pattern is worth a report.
> 
> - Check-in and lobby: At check-in, a man answers every question for the woman with him, and keeps her ID.
> - Guest rooms: Do Not Disturb for four days, but someone keeps asking for towels at the door.
> - Young guests: A girl who seems to be about 14 is taken up to a room at 1 a.m. by an adult who holds her phone and answers for her.
> - Our workforce: A new contract housekeeper says the agency keeps her passport until she pays off her "fees."

**Slide 4 of 5** (moves).

> # Three moves, every time
> What you do
> 
> The same three moves work in every part of the hotel.
> 
> - see: Know the signs. Look at what people do and what they are not allowed to do, never at how they look.
> - stop: Don't question, accuse, follow or try to rescue anyone. Act normal. Confronting can put the person, and you, in danger.
> - report: Tell the manager on duty or security, the same shift. If someone is in danger right now, call 911.

**Slide 5 of 5** (path).

> # Five short lessons, a test, and a card for your pocket
> How it works
> 
> Lesson 1 explains what trafficking is. Lessons 2 to 5 each cover one place in the hotel: learn the signs, practice, then choose what to do in a scene.
> 
> A 12-question test at the end checks what you learned. Your place is saved, so you can stop and come back.
> 
> You will meet a few Seabright coworkers: Dana, the manager on duty; Rosa, a housekeeping supervisor; and Ben, from security.
> 
> The pocket card has the signs and the numbers on one page.
> 
> Fine print: Hawaii's Act 191 (2026) says hotels must train every worker who has contact with guests or access to guest rooms. It starts no later than December 1, 2027. New workers train within 180 days, then every two years. The course must be the Attorney General's, or one the Attorney General approves. This demo course is not approved. Follow the Seabright's written policy. If it is different from a step here, ask your manager.
> The Seabright, its people and the events here are made up. The laws, signs and phone numbers are real, and each one links to its source.
> Your progress and answers are saved in this browser only. Nothing is sent anywhere. This course teaches you to notice and report. It does not train you to investigate. If the topic is hard for you, talk to your manager or the Seabright's employee assistance line, or call or text 988.

**Learner action:** Next through the slides, or Skip the introduction. The last slide starts the training; the pocket card can be opened in a new tab from the first slide.

**Developer notes:** Leaving the introduction records `initialized`. The header has four tools at all times: Training map, Pocket card, My session data, and the Motion switch.

## Training map

Lists the five lessons with status, the test (locked until lesson 5 is done, or unlocked by the demo button, which shows only in reviewer mode), and "Your 12 skills," the 4 x 3 grid. Before the test the grid shows Not started or Learned; after the test it shows Right, Partly right, Missed or Dangerous for each cell.

Resume cards sit above the lessons when they apply: **Pick up where you left off** (lesson and step), **You have a test in progress** (question n of 12), and **Welcome back** (shown after 20 or more hours away, with three warm-up questions drawn from the warm-up pools of lessons already finished, weakest skills first).

**Developer notes:** Progress, the lesson position, the test in progress and the last result are saved in `localStorage` (`hotel-ht-v1.progress`). Every screen has its own address (`#/map`, `#/lesson/desk/3`, `#/test/4`, `#/results`), so the back button and a reload both work. After a test, grid cells that need work get a Review button. "Reviewing this demo? Unlock the test now" lets a visitor see the test without finishing all five lessons; a test taken that way makes no completion record.

## Lesson 1: What it is (Force, fraud or coercion, and what it is not)

**Goal for the learner:** Say what human trafficking is, tell labor trafficking from sex trafficking, and judge by behavior, not looks.

**Intro screen.** "Why this one": Hawaii's law lists what this training must cover. It starts here: what trafficking is, and how it shows up in a hotel. Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

### Learn slide 1: Using force, fraud or coercion to control someone

Human trafficking is making someone work, or sell sex, through force, fraud or coercion. Force is violence. Fraud is lies. Coercion is threats or pressure, like a debt they can never pay off, or a boss who keeps their passport.

It is about control. Nobody has to cross a border, and it happens to local people too.

Under Hawaii law, arranging or profiting from selling sex with anyone under 18 is sex trafficking. No force has to be shown.

**Diagram** (`ffc`, drawn for this training). What it shows, in words: Force, such as violence or locking someone in; fraud, such as lies about the job, the pay or the place; or coercion, such as threats, a debt that can only be paid off by working, or holding someone's ID. Any of these, used to make someone work or sell sex, is human trafficking. A child under 18 in commercial sex is a trafficking victim, with no force needed. Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Learn slide 2: Two kinds you might see in a hotel

- **Labor trafficking.** Someone forced to work through threats, a debt they can only pay off by working, or a boss who holds their passport. In a hotel it can be a housekeeper, a contract worker, or a guest's nanny.
- **Sex trafficking.** Someone made to sell sex through force, fraud or coercion, often out of a rented room. Victims can be women, men or children; traffickers can be strangers, partners or family.
Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Learn slide 3: Watch behavior, not looks

People get this wrong in both directions. They miss real signs, and they suspect guests for how they look.

- **Not a sign on its own.** Race, nationality, an accent, clothing, a big age gap between partners, or paying cash.
- **Worth noticing.** Someone who can't speak for themselves, doesn't hold their own ID or money, isn't allowed to be alone, or seems afraid.
- **Not your job.** Finding out the truth. You notice and report. Trained people decide what happens next.
Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Learn slide 4: What happens when you report

**Diagram** (`reportPath`, drawn for this training). What it shows, in words: Notice: you see signs. Don't confront: act normal, keep yourself safe. Report: tell the manager on duty or security the same shift. They contact the National Human Trafficking Hotline or the police. If someone is in danger now, call 911 first. Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

> **The law protects honest reports (rule).** If you report honestly and follow the hotel's policy, Hawaii law protects you. You can't be sued or charged for trafficking someone else did, unless you knowingly helped. You don't need proof to report. Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

### Practice (not scored)

Each question has a Check button, then feedback with the reason, then Continue. Feedback text never starts with a verdict word, because the label above it (Correct, Partly right, Not quite) already says that. Records `answered` with stage `check`.

**Check 1 (mc, skill all-see).** Which of these, on its own, makes a situation human trafficking?

| Answer | Score | Feedback |
|---|---|---|
| A. A guest came to Hawaii from another country without the right travel papers. | 0 | That may be an immigration matter. Trafficking is about force, fraud or coercion, not borders. |
| B. Someone is made to work or sell sex through force, fraud or coercion. | 1 | That is the core of it, wherever the person is from. |
| C. A coworker works long hours at a second job for pay that seems low. | 0 | Hard work for low pay is not trafficking unless force, fraud or coercion keeps them there. |

Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Warm-up pool from this lesson

These questions are not shown inside the lesson. They make up the pool for the "Welcome back" quiz, which offers three of them after 20 hours or more away, skills missed on the last test first.

**Warm-up 1 (mc, skill all-stop).** You see signs at work that worry you. What is your job?

| Answer | Score | Feedback |
|---|---|---|
| A. Find out if it is really trafficking before telling anyone. | 0 | You don't need proof. Finding out is for trained people. |
| B. Act normal and report what you saw to the manager on duty or security. | 1 | Notice, don't confront, report. |
| C. Quietly ask the person if they need help when nobody else is near enough to hear. | 0 | That can alert the person in control and put them at risk. |

### Prove it on the job: The guess in the break room

> `Staff break room · Tuesday, 3:15 p.m.`
>
> Ben, from security, sets down his coffee. "Did you see the couple in 412? She looks like she's from somewhere else, and she's way younger than him. I bet she's trafficked."
>
> "Come on," he says. "Let's go knock and ask her if she's okay."
>
> You checked them in. You noticed nothing but their looks and the age gap.

**Decision 1 (all-stop).** What do you say to Ben?

| Option | Quality | What happens | Why |
|---|---|---|---|
| **A.** Go with him and knock. Asking her if she is okay is the caring thing to do. | Risky | The man answers, angry. The couple checks out that night, and complains about being harassed. | Knocking to question a guest is confronting. If she were at risk, it could have made things worse. |
| **B.** Tell Ben he is probably wrong, and say nothing more, since it is not your business. | Partly right | Ben shrugs. Nobody is bothered. But he walks away thinking signs are about looks, and that reporting is not his job. | You were right about looks. Reporting real signs is everyone's job, though. |
| **C.** Say looks and age aren't signs, and real signs go to Dana, the manager on duty. Nobody knocks. | Best | Ben thinks about it. "You're right. She didn't do anything." Later that week he reports a room with real signs, through Dana. | Judge by behavior. Report what you see. Leave the questions to trained people. |

A weak choice shows its consequence and "Choose again." The best choice shows the consequence, the reason and, where there is one, the rule behind it.

> The rule behind this. Do not confront a suspected trafficker or alert a possible victim to your suspicions. At the Seabright, tell the manager on duty or security, who contact the hotline or the police.

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

*Developer note:* Applies the core rule from lesson 1: signs are behavior, not looks, and nobody confronts. The risky option feels caring. The partial option gets looks right but drops the reporting habit.

### Wrap

"Your card" shows the three cells for this place (the pocket card has the same text):

- **Notice it:** Force, fraud or coercion to make someone work or sell sex. A minor in commercial sex. Watch behavior, not looks.
- **Don't confront:** Never question, accuse, follow or try to rescue. Act normal.
- **Report it:** Manager on duty or security, same shift. Danger now: 911. Hotline 1-888-373-7888.

Records `completed` for the lesson.

## Lesson 2: Check-in and lobby (Front desk, bell, valet and concierge)

**Goal for the learner:** Spot the check-in signs worth a report, keep the moment normal, and report with details that help.

**Intro screen.** "Why this one": The desk, bell and valet meet nearly every guest. Trafficking often shows up as one person controlling another: who talks, who holds the ID and the money. Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

### Learn slide 1: Signs at the desk and in the lobby

Tap each point and decide first: is it a sign to report, or not a sign on its own? Then read why.

**Tap-to-explore picture** (`lobby`, with a Zoom button). Alt text: A drawing of the Seabright's front desk at night. A man stands at the counter holding a woman's ID card, with cash on the counter. The woman, about his age, stands a step behind him with her head down and no bag. Two men wait on the lobby sofa near the elevator. The desk clerk is behind the counter.

**Decide first.** Before the explanation shows, the learner answers "A sign to report, or not a sign on its own?" with one of: A sign to report, Not a sign on its own. They see right or not quite, then the explanation. The count line keeps score of first-try sorts.

| # | Point | Answer | What it says | Sources |
|---|---|---|---|---|
| 1 | He answers for her | A sign to report | He answers every question for her, so she never speaks for herself. Or she seems to have been told what to say. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 2 | He holds her ID | A sign to report | One person holding another person's ID, money or phone. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 3 | Cash, one night at a time | Not a sign on its own | Plenty of guests pay cash, so on its own it is just a way to pay. Here it adds to the picture, because he also holds her ID and answers for her. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |
| 4 | Head down, afraid | A sign to report | Seems afraid, very tired, or numb and blank, and looks to him before answering. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 5 | No luggage for a long stay | A sign to report | Few or no personal things. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 6 | Visitors waiting for one room | A sign to report | A stream of different visitors asking for the same room. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |

### Learn slide 2: At the desk: act normal, then report

1. **Keep it normal.** Serve them as you would anyone. Don't question, stare or turn them away on a guess. *(icon: bell)*
2. **Notice details.** Room number, names on the booking, how they paid, times, a car or plate. *(icon: note)*
3. **Tell the manager on duty.** Privately, the same shift, not in front of guests. *(icon: speak)*
4. **Danger now? 911.** Someone hurt, threatened, or a child at risk right now. *(icon: phone)*

> **Alone on the night shift? (tip).** Call the manager on call. If nobody answers, call the hotline yourself: 1-888-373-7888. If someone is in danger now, call 911 first. Sources: [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact).

### Learn slide 3: A report that helps

**Report example.** Weak: "Something seems off with a guest." No room, no detail, nothing anyone can act on. Dana, the manager on duty, has to come and ask you.

- **Where and when:** Room 418, checked in 11:05 p.m.
- **What I saw or heard:** A man answered every question for the woman with him and kept her ID.
- **Details:** One night, paid cash. She had no bag.
- **What I did:** Checked them in as usual. Said nothing to them.

Facts, not guesses about who they are.

### Practice (not scored)

Each question has a Check button, then feedback with the reason, then Continue. Feedback text never starts with a verdict word, because the label above it (Correct, Partly right, Not quite) already says that. Records `answered` with stage `check`.

**Check 1 (multi, skill desk-see).** At check-in, which of these are signs worth noticing? Select all that apply.

| Answer | Correct? | Feedback |
|---|---|---|
| Her companion answers every question, even her name | yes | Someone who can't speak for themselves is a sign. |
| He keeps her ID and hands it over himself | yes | Holding another person's ID is a sign of control. |
| They speak a language other than English | no | Language and nationality are never signs on their own. |
| She is much younger than he is | no | An age gap between adults is not a sign on its own. |
| She looks to him before she answers anything | yes | Deferring to someone in control is a sign. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Warm-up pool from this lesson

These questions are not shown inside the lesson. They make up the pool for the "Welcome back" quiz, which offers three of them after 20 hours or more away, skills missed on the last test first.

**Warm-up 1 (mc, skill desk-report).** Which report gives the manager on duty the most to act on?

| Answer | Score | Feedback |
|---|---|---|
| A. "The couple in 418 gave me a bad feeling. Just so you know." | 0 | A feeling with no facts gives the manager nothing to act on. |
| B. "418, 11 p.m.: he answered for her and kept her ID. Cash, no bags." | 1 | Where and when, what you saw, and details. |
| C. "She looked foreign and he was much older, so it is trafficking." | 0 | Looks and age are not signs, and it states a guess as a fact. |

### Prove it on the job: The 11 p.m. check-in

> `Front desk · Friday, 11:05 p.m.`
>
> A man books one night for himself and a woman about his age, and pays cash. He answers every question you ask her, even her name.
>
> She has no bag. When you ask for her ID, he takes it from his own wallet, shows it, and puts it back.
>
> "Something away from the elevator," he says. "No housekeeping."

**Decision 1 (desk-stop).** What do you do now?

| Option | Quality | What happens | Why |
|---|---|---|---|
| **A.** While he signs, ask her kindly and directly if she is all right and needs help. | Risky | He hears. He takes the ID back and walks her out. She may now be in more danger, and nobody knows where they went. | Questioning someone in front of the person in control can put them at risk and warns the trafficker. |
| **B.** Tell him the hotel is full tonight, so they have to go and stay somewhere else. | Partly right | They leave. The next hotel may not notice anything, and there is no report anyone can act on. | Turning them away moves the problem and loses the chance to report it. |
| **C.** Check them in as usual, note the details, and tell Dana, the manager on duty, once they go up. | Best | Dana thanks you, writes it up, and calls the hotline. Security keeps an eye on the floor. Nobody was warned. You may not hear how it ends. | Act normal, notice details, report privately. Trained people decide what happens next. |

A weak choice shows its consequence and "Choose again." The best choice shows the consequence, the reason and, where there is one, the rule behind it.

> The rule behind this. Hawaii's law asks every hotel to have a policy with steps for reporting suspected trafficking to the hotline or the police. At the Seabright, the first step is the manager on duty.

Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

*Developer note:* Applies desk-stop. The risky option is the instinct to help on the spot, in front of the person in control. The partial option avoids risk but loses the report.

### Wrap

"Your card" shows the three cells for this place (the pocket card has the same text):

- **Notice it:** Someone answers for them, holds their ID or money, won't let them be alone; fear; no bags; many visitors to one room.
- **Don't confront:** Serve them as usual. Don't question, stare or turn them away.
- **Report it:** Manager on duty or security, privately, same shift: room, time, what you saw, what you did.

Records `completed` for the lesson.

## Lesson 3: Guest rooms (Housekeeping, room service, maintenance and security)

**Goal for the learner:** Read the room and hallway signs, do your job without searching or confronting, and report the same shift.

**Intro screen.** "Why this one": Housekeeping, room service and maintenance see more of the rooms than anyone. Signs often show up in what a room asks for and what it refuses. Sources: [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf).

### Learn slide 1: Signs in the hallway and the room

Fifth floor, Thursday morning. Tap each point.

**Tap-to-explore picture** (`corridor`, with a Zoom button). Alt text: A drawing of a hotel hallway. Room 512 has a Do Not Disturb sign on the handle and a stack of fresh towels on the floor outside. A man walks away from 512 toward the elevator. The door of room 514 is half open: a woman stands in the doorway, a young man stands behind her with his head down, and the room holds almost nothing, just one small bag on a table. A housekeeping cart is parked at the right.

| # | Point | What it says | Sources |
|---|---|---|---|
| 1 | Do Not Disturb for days | No cleaning for several days, while the room still asks for things at the door. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |
| 2 | Towels, again and again | Many requests for towels and sheets, with staff kept out of the room. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |
| 3 | A stream of visitors | Many different people coming and going from one room, often for short visits. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |
| 4 | Kept back from the door | Someone who never answers the door, never seems alone, or seems unable to leave. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 5 | Almost nothing in the room | A long stay with almost no luggage or belongings. Notice what you see doing your job; never search. | [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf) |
| 6 | Your key is for your work | Enter a room only for your normal work, never to check on a guess. |  |

### Learn slide 2: In the room: do your job, don't search

1. **Do your normal job.** Let in? Work as usual. Turned away? Say "no problem" and move on. *(icon: door)*
2. **Don't search.** Don't open drawers, look in bags or take photos. *(icon: nosearch)*
3. **Leave if you feel unsafe.** Step out and call security. *(icon: walkout)*
4. **Hurt, kept from leaving, or begging for help?.** Leave, then call 911 and security. *(icon: phone)*
5. **Otherwise, report the same shift.** To the manager on duty or security, or your supervisor, who tells them. *(icon: speak)*

### Learn slide 3: Now you tell it

**Write your own report.** The learner reads what happened, then writes the four parts in four boxes. A live line shows what they will say. "Compare with a model" runs a word check (does the message mention the facts that matter) and shows a model side by side. The word check looks for words only, and says so. There is no messages-app link: a report about a possible trafficking case goes to the manager on duty or security in person or by phone, never into a personal text thread, and the panel says so. Nothing is sent by the training.

*What happened:* Room 512, Thursday. Do Not Disturb since Monday, but each morning a man asks for ten towels at the door. Yesterday five different men went in and out. You said "no problem" and kept working.

- **Where and when** (Room and day). Word check looks for: 512.
- **What I saw or heard** (Facts only). Word check looks for: disturb, dnd, towel*, men, visitor*, people.
- **Details** (How long, how many). Word check looks for: monday, days, thursday, week, yesterday, morning, five, 5.
- **What I did** (Your part). Word check looks for: said, kept, left, nothing, normal, worked, working, moved.

*Model:* "Room 512: Do Not Disturb since Monday, but a man asks for ten towels at the door every morning. Yesterday five different men went in and out. I said "no problem" and kept working."

### Practice (not scored)

Each question has a Check button, then feedback with the reason, then Continue. Feedback text never starts with a verdict word, because the label above it (Correct, Partly right, Not quite) already says that. Records `answered` with stage `check`.

**Check 1 (rapid, skill room-see).** Five things from one morning on your floor. A sign to notice, or not on its own?

A sign to notice, or not a sign on its own: one card at a time, with feedback on every card in a lesson and none in the test.

| Card | Answer | Why |
|---|---|---|
| Do Not Disturb on day four, and the room keeps asking for towels at the door. | A sign to notice | Refusing cleaning while asking for linens is a known sign. |
| A guest asks for a late checkout because their flight leaves at night. | Not a sign on its own | An ordinary request. |
| Different men go in and out of one room every hour, all day. | A sign to notice | A stream of visitors to one room is a sign. |
| A family of five in one room, with suitcases, beach toys and a stroller. | Not a sign on its own | A family on vacation. Nothing here is a sign. |
| A woman who never answers the door. The man with her always does. | A sign to notice | Someone kept from the door, and never alone, is a sign. |

Sources: [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

### Warm-up pool from this lesson

These questions are not shown inside the lesson. They make up the pool for the "Welcome back" quiz, which offers three of them after 20 hours or more away, skills missed on the last test first.

**Warm-up 1 (mc, skill room-stop).** You are worried about a room. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Tell the manager on duty or security what you saw, before your shift ends. | 1 | Report it the same shift. The hotel decides what happens next. |
| B. Go in alone with your key while the guests are out, to look around. | 0 (dangerous) | Entering on a guess is not your job and can put you at risk. |
| C. Knock again every hour until somebody finally opens the door and lets you in to clean. | 0 | That pushes for entry, which is confronting. |

### Prove it on the job: Room 514 says no

> `Fifth floor · Thursday, 10:20 a.m.`
>
> You knock on 514, next door to 512, for service. A woman opens the door a few inches. "No service. Just towels."
>
> Behind her a young man sits on the bed, not looking up. The room has been booked for a week, and there is no suitcase anywhere.
>
> She holds out her hand for the towels and waits.

**Decision 1 (room-stop).** What do you do?

| Option | Quality | What happens | Why |
|---|---|---|---|
| **A.** Say you have to check the room today, and step in to get a better look. | Risky | She blocks the door and shouts. You back out shaking, and they leave the hotel within the hour. | Pushing in is confronting. It puts you at risk and warns the trafficker. |
| **B.** Slip a note with the hotline number into the towels for him when she looks away. | Risky | If she finds the note, he may be punished. That night the room is empty. | A secret message can be found, and the person you meant to help may be punished. |
| **C.** Hand over the towels and plan to mention it to Rosa, your supervisor, if it happens again tomorrow. | Partly right | Tomorrow the room has checked out. What you saw never reaches anyone who could act. | You stayed safe, but a report has to go in the same shift. |
| **D.** Hand over the towels, say "no problem," and tell Rosa, your supervisor, or security now. | Best | Security notes the room and Dana calls the hotline. Nobody at the door knew anything had changed. You may not hear what happens next. | Do your job, stay safe, and report the same shift. That is your whole part. |

A weak choice shows its consequence and "Choose again." The best choice shows the consequence, the reason and, where there is one, the rule behind it.

> The rule behind this. Do not confront a suspected trafficker or alert a possible victim to your suspicions.

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

*Developer note:* Applies room-stop. Two risky options fail in different ways: pushing in, and a secret note that alerts the victim. The partial option waits too long.

### Wrap

"Your card" shows the three cells for this place (the pocket card has the same text):

- **Notice it:** Do Not Disturb for days with many towel requests, a stream of visitors, someone kept from the door, almost no luggage.
- **Don't confront:** Do your normal job. Never search, take photos or push your way in. Feel unsafe? Leave and call security.
- **Report it:** Hurt, kept from leaving or begging for help: leave, then 911 and security. Otherwise the manager on duty or security, same shift.

Records `completed` for the lesson.

## Lesson 4: Young guests (When a minor may be exploited)

**Goal for the learner:** Recognize when a minor may be exploited, and know when to call 911 instead of waiting.

**Intro screen.** "Why this one": Under Hawaii law, anyone who arranges or profits from selling sex with a person under 18 commits sex trafficking. No force has to be shown. Sources: [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm).

### Learn slide 1: Signs a young person may be at risk

1:10 a.m., the elevator lobby. Tap each point and decide first: a sign to report, or not a sign on its own?

**Tap-to-explore picture** (`elevator`, with a Zoom button). Alt text: A drawing of the hotel's elevator lobby at night. A wall clock shows ten past one. A girl who seems to be about 14 stands by the elevator with her head down, hands in her sleeves. An adult man stands close beside her with a hand on her shoulder, and her phone sticks out of his pocket. Another adult man waits farther along, holding a room key card.

**Decide first.** Before the explanation shows, the learner answers "A sign to report, or not a sign on its own?" with one of: A sign to report, Not a sign on its own. They see right or not quite, then the explanation. The count line keeps score of first-try sorts.

| # | Point | Answer | What it says | Sources |
|---|---|---|---|---|
| 1 | Late at night | Not a sign on its own | Teenagers stay up late on vacation, so the hour alone is not a sign. It matters with the others here: an adult who holds her phone and a second man heading to the same room. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 2 | Seems under 18, and scared | A sign to report | Seems afraid, confused or very tired. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |
| 3 | An adult in control | A sign to report | An adult who decides where the young person goes, who they talk to, and holds their things. You can't tell family by looking; watch for control. | [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 4 | He has her phone | A sign to report | Someone else holds the young person's phone or money. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 5 | Another adult, same room | A sign to report | Other adults going to the room where a young person is staying. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim) |

### Learn slide 2: A child in danger is a 911 call

- Call 911 now if someone is hurt, threatened, kept from leaving, or begging for help, or a child is being offered for sex right now. Then tell the manager on duty.
- Otherwise, tell the manager on duty or security right away, not at the end of your shift. Waiting is not safe for a child.
- Still don't confront. Don't question the adult, and don't try to take the young person away yourself.
- Note what you saw: time, room, descriptions, any car or plate.
- In Hawaii, you can also call Child Welfare Services' child trafficking line, open 24 hours: 808-832-1999 on Oahu, 1-888-398-1188 on the other islands.

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Honolulu Police Department, contact](https://www.honolulupd.org/contact-us/), [Hawaii Child Welfare Services, child trafficking line](https://humanservices.hawaii.gov/ssd/home/child-welfare-services/).

> **The law (rule).** Arranging or profiting from a sex act sold by someone under 18 is sex trafficking, in Hawaii's most serious class of felony. No force has to be shown. Sources: [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm).

### Practice (not scored)

Each question has a Check button, then feedback with the reason, then Continue. Feedback text never starts with a verdict word, because the label above it (Correct, Partly right, Not quite) already says that. Records `answered` with stage `check`.

**Check 1 (mc, skill youth-see).** Which of these is the clearest reason to report?

| Answer | Score | Feedback |
|---|---|---|
| A. Two teens at the pool at noon with their grandmother, all three in matching hotel robes. | 0 | A family at the pool. Nothing here is a sign. |
| B. A girl of about 14 is walked to a room at 1 a.m. by an adult who holds her phone. | 1 | A young person controlled by an adult, late at night. Tell the manager on duty now, not at the end of your shift. If she is hurt, threatened or being offered for sex, call 911 first. |
| C. A loud group of teens on a sports trip, with two coaches, in the lobby. | 0 | A team trip with its coaches is not a sign on its own. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

### Warm-up pool from this lesson

These questions are not shown inside the lesson. They make up the pool for the "Welcome back" quiz, which offers three of them after 20 hours or more away, skills missed on the last test first.

**Warm-up 1 (mc, skill youth-report).** When do you call 911 yourself instead of only telling the manager?

| Answer | Score | Feedback |
|---|---|---|
| A. After you have found the manager on duty and asked first. | 0 | If someone is in danger now, you call. Then you tell the manager. |
| B. When someone, especially a minor, is in danger right now. | 1 | Danger now means 911 first. |
| C. When your shift ends, so you can call from somewhere private. | 0 | Danger now can't wait. Call from where the person can't hear you. |

### Prove it on the job: The elevator at 1 a.m.

> `Elevator lobby · Saturday, 1:10 a.m.`
>
> You are the night auditor, the only one working. On the lobby camera, a girl who seems to be about 14 is crying by the elevator. A man in his forties grips her arm and tells her to stop.
>
> He presses 7. Room 714 was booked tonight, in cash, by a different man.

**Decision 1 (youth-report).** What do you do?

| Option | Quality | What happens | Why |
|---|---|---|---|
| **A.** Step in front of the elevator and ask him who she is and where her parents are. | Risky | He pushes past you, and they go up the stairs. You don't know which floor they took. | Confronting him puts you both at risk, and he knows he has been seen. |
| **B.** Write it down and call Dana, the manager on call, in the morning. | Risky | By morning the room has emptied. The report comes too late to help her. | A minor who may be in danger now can't wait. Waiting leaves her in danger. |
| **C.** Call 911 now: what you saw, room 714, descriptions. Then call Dana. | Best | Officers arrive and go up to 714. Dana comes in and gives them the booking. You may not hear what happens next, but you did what you could. | A minor who may be in danger now is a 911 call, even if you are alone. Then the manager on call. |

A weak choice shows its consequence and "Choose again." The best choice shows the consequence, the reason and, where there is one, the rule behind it.

> The rule behind this. If someone is in immediate danger, call 911. Under Hawaii law, arranging or profiting from commercial sex with anyone under 18 is sex trafficking, with no force needed.

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm), [Honolulu Police Department, contact](https://www.honolulupd.org/contact-us/).

*Developer note:* Applies youth-report under time pressure, for a worker alone on the night shift: a minor who may be in danger right now. One risky option confronts. The other waits, which leaves a child in danger, so it is risky too.

### Wrap

"Your card" shows the three cells for this place (the pocket card has the same text):

- **Notice it:** Seems to be under 18 and an adult controls them: holds their phone, key or money, answers for them, or brings adult visitors to the room.
- **Don't confront:** Don't question the adult or take the young person yourself.
- **Report it:** 911 now if a child is being offered for sex, hurt, threatened or kept from leaving. Otherwise the manager or security right away, not at the end of your shift.

Records `completed` for the lesson.

## Lesson 5: Our workforce (When a coworker may be forced to work)

**Goal for the learner:** Recognize labor trafficking in a coworker's situation, respond without putting them at risk, and know where to report.

**Intro screen.** "Why this one": Labor trafficking can happen to the people who work beside you, often through recruiters or staffing agencies. Hawaii's law covers contract workers too. Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM), [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm).

### Learn slide 1: Signs at the staff entrance

6:50 a.m., the staff entrance. Tap each point and decide first: a sign to report, or not a sign on its own?

**Tap-to-explore picture** (`staffdoor`, with a Zoom button). Alt text: A drawing of the hotel's staff entrance in the early morning. A white van is parked at the left. A man by the van holds a small stack of passports. Three workers walk from the van toward the door in a group, heads down. Speech bubbles from the workers say "I owe him for my flight" and "Eight of us share one room." A time clock hangs by the door.

**Decide first.** Before the explanation shows, the learner answers "A sign to report, or not a sign on its own?" with one of: A sign to report, Not a sign on its own. They see right or not quite, then the explanation. The count line keeps score of first-try sorts.

| # | Point | Answer | What it says | Sources |
|---|---|---|---|---|
| 1 | A van ride to work | Not a sign on its own | Lots of crews ride in together, so on its own a van ride is not a sign. It matters when the driver is a boss who also holds their IDs and they are never allowed to come or go alone. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 2 | The boss holds their passports | A sign to report | Withholding someone's ID to keep them from leaving is one of the ways Hawaii law defines labor trafficking. | [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 3 | "I owe him for my flight" | A sign to report | A debt to a recruiter for travel, housing or "fees" that they can only pay off by working. | [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 4 | "Eight of us share one room" | Not a sign on its own | Many workers share crowded housing to afford rent, so on its own it is not a sign. It matters when the boss controls the housing, charges for it, and they aren't free to leave. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 5 | Afraid to talk | A sign to report | Afraid of the boss, of being reported to immigration, or of what could happen to family. | [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |
| 6 | Pay that goes to someone else | A sign to report | Not paid what was promised, or paid through the boss. | [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs) |

### Learn slide 2: What you can do for a coworker

1. **Be a normal coworker.** Be friendly. Don't push for their story or ask about immigration status. *(icon: stay)*
2. **Don't confront the boss or agency.** It can lead to threats or punishment for your coworker. *(icon: stop)*
3. **Report it.** To the manager on duty or HR before your shift ends, or to the hotline. If a manager or the agency may be involved, call the hotline instead. *(icon: speak)*
4. **If they tell you, or ask for help.** Be honest that you need to tell a manager. Say the hotline number in private; don't write it or text it. They decide whether to call. *(icon: hotline)*

> **If this is happening to you (tip).** You can call the hotline yourself, for you or for a coworker. It is not the police or immigration. It is private, open 24 hours, and has interpreters for more than 200 languages. Call 1-888-373-7888, or text HELP to 233733. You can also talk to HR. If your hotel has a union, your shop steward can help too. For free legal help in Hawaii, call the Hawai‘i Immigrant Justice Center at Legal Aid: 808-536-4302, on weekdays. Sources: [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Hawai‘i Immigrant Justice Center, Legal Aid Society of Hawaii](https://www.legalaidhawaii.org/hawailsquoi-immigrant-justice-center.html).

### Practice (not scored)

Each question has a Check button, then feedback with the reason, then Continue. Feedback text never starts with a verdict word, because the label above it (Correct, Partly right, Not quite) already says that. Records `answered` with stage `check`.

**Check 1 (mc, skill work-see).** A new contract housekeeper tells you about her job. Which detail is the strongest sign of labor trafficking?

| Answer | Score | Feedback |
|---|---|---|
| A. She works a second job at night to send money home to her family. | 0 | Hard work and sending money home are not signs. |
| B. Her agency boss keeps her passport, and she can only pay off her flight by working. | 1 | Hawaii law names both: holding someone's ID to stop them leaving, and a debt that can only be paid off by working. |
| C. She is quiet, keeps to herself, and eats her lunch alone in the break room every day. | 0 | Being quiet is not a sign on its own. |

Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

### Warm-up pool from this lesson

These questions are not shown inside the lesson. They make up the pool for the "Welcome back" quiz, which offers three of them after 20 hours or more away, skills missed on the last test first.

**Warm-up 1 (mc, skill work-report).** A coworker is afraid to call the hotline in case it reports her to immigration. What is true?

| Answer | Score | Feedback |
|---|---|---|
| A. The hotline is part of immigration, so she should not call it. | 0 | The hotline is not law enforcement or immigration. |
| B. The hotline is confidential and is not police or immigration. | 1 | It is run by a nonprofit and helps in more than 200 languages. |
| C. The hotline only takes calls about sex trafficking, not work. | 0 | It takes reports about labor trafficking too. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact).

### Prove it on the job: What Lina said in the linen room

> `Linen room · Monday, 9:40 a.m.`
>
> Lina started two weeks ago, through a staffing agency. Folding sheets, she says quietly that the agency took her passport "for safekeeping."
>
> She owes them for her flight and her bed in a shared house. "I can't leave until it is paid. Please don't tell anyone."

**Decision 1 (work-report).** What do you do?

| Option | Quality | What happens | Why |
|---|---|---|---|
| **A.** Go to the agency after your shift, tell them you know what they are doing, and demand Lina's passport back. | Risky | The agency may punish or move Lina. The next day she is off the schedule and stops answering your messages. | Confronting the agency can get her punished or moved. Leave that to people trained for it. |
| **B.** Promise to keep it secret, so she doesn't get in trouble with the agency or lose her job. | Partly right | Nothing changes. A month later she is still paying off the debt by working, and the agency still has her passport. | Keeping it secret keeps her stuck. Reporting is how help starts. |
| **C.** Thank her. Say the hotline number to her, not on paper, and tell her you must tell your manager. | Best | Lina calls the hotline when she is ready. Dana calls it too and asks what the hotel should do about the agency. You may not hear how it ends. | Be honest with her, give her a safe way to get help herself, report it, and leave the agency to people trained for it. |

A weak choice shows its consequence and "Choose again." The best choice shows the consequence, the reason and, where there is one, the rule behind it.

> The rule behind this. Hawaii law names holding someone's ID to stop them leaving, and a debt that can only be paid off by working, among the means of labor trafficking.

Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm).

*Developer note:* Applies work-report against loyalty and fear. The risky option confronts the agency. The partial option keeps a promise that leaves her stuck. The best option reports and gives her a safe way to get help herself.

### Wrap

"Your card" shows the three cells for this place (the pocket card has the same text):

- **Notice it:** Someone else holds their passport or ID; a debt they can only pay off by working; a boss who controls their rides and housing; afraid to talk.
- **Don't confront:** Don't confront the boss or the agency. Don't push your coworker for their story.
- **Report it:** Manager on duty or HR before your shift ends, or the hotline: 1-888-373-7888, text 233733. Not police or immigration.

Records `completed` for the lesson.

## The test

> # The test
> 
> Twelve questions, one for each of the 12 skills: notice it, don't confront and report it, in four places in the hotel. The situations are new.
> 
> - One try on each question, and no hints. In the picture question you tap the things you think are worth noticing. No markers show.
> - You pass with 80 percent or more, and no dangerous answers. A dangerous answer is one that would put someone at risk, like confronting a trafficker, searching a room, or waiting when someone is in danger now. One of those means this attempt cannot pass.
> - At the end you get a grid showing which questions you got right and which skills to look at again, with a link back to the right lesson, and an explanation of every question you missed.
> - You can retake it. A retake gives you situations you have not seen.

Twelve questions, one for each cell of the grid, in mixed order. There is no feedback until the end, and no way back to an answered question. Each answer is saved as it is given, so a reload resumes at the next question. Records `answered` with stage `test` for each question, then `scored` and `passed` or `failed`.

**Scoring.** Multiple choice 1 or 0. Select-all: right picks less wrong picks, over the number that are right. Find-the-signs: each missed sign costs one share of the signs, each false alarm costs half a share of the ordinary things, so tapping everything scores 0.5. Sign or not: the share of cards sorted right. **Pass:** 80 percent or more **and no dangerous answers**. A dangerous answer is a flagged option: confronting a possible trafficker, alerting a possible victim, entering or searching a room, taking a young person away yourself, or reporting to the agency that may be in control.

**Versions.** Each cell has two or three versions, 26 in all. A retake draws a version the learner has not seen for each cell. Every situation is new: none repeats a lesson scene.

**Every missed question is explained, pass or fail** (changed after the fourth review, 2026-10-08): the question, the answer chosen, why a dangerous answer is dangerous, and the best answer. A retake draws versions the learner has not seen, so the explanation teaches without turning the retake into a memory test.

### Skill desk-see (2 versions)

**Version 1 (mc).** Three check-ins tonight. Whose situation is worth noting for a report?

| Answer | Score | Feedback |
|---|---|---|
| A. A man who pays cash for one night and asks for a quiet room. | 0 | Cash and a quiet room are not signs on their own. |
| B. A woman who looks to the man with her before every answer, while he keeps her ID. | 1 | Someone who can't speak for themselves, with another person holding their ID. |
| C. A couple speaking Tagalog to each other who ask for a room near the pool and a late checkout. | 0 | Language and nationality are never signs. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

**Version 2 (rapid).** Six things from one evening at the desk. Is each a sign to notice, or not a sign on its own?

A sign to notice, or not a sign on its own: one card at a time, with feedback on every card in a lesson and none in the test.

| Card | Answer | Why |
|---|---|---|
| A guest pays cash for three nights. | Not a sign on its own | Paying cash is not a sign on its own. |
| A man holds both passports and won't let the woman with him answer the desk. | A sign to notice | Holding another person's ID and speaking for them are signs of control. |
| A family from Japan who speak little English and ask for help with a map. | Not a sign on its own | Language and nationality are never signs. |
| Different men keep asking the desk for the same room number all evening. | A sign to notice | A stream of visitors to one room is a sign. |
| A much older man and a young woman check in. She does the talking and pays with her own card. | Not a sign on its own | An age gap is not a sign. She speaks for herself and holds her own money. |
| A woman who won't look up, seems afraid, and is never left alone for a moment. | A sign to notice | Fear and never being alone are signs. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf).

If missed, the results screen links to: Lesson desk, page "Signs at the desk and in the lobby".

### Skill desk-stop (3 versions)

**Version 1 (mc).** At check-in he answers for her and keeps her ID in his wallet. What do you do at the desk?

| Answer | Score | Feedback |
|---|---|---|
| A. Check them in as usual, then tell the manager on duty once they go up. | 1 | Keep it normal, then report privately. |
| B. Ask her to hand you her ID herself, and watch how he reacts when she does. | 0 (dangerous) | Testing them at the desk can warn him and put her at risk. |
| C. Tell him politely that she has to answer the check-in questions herself. | 0 (dangerous) | Pushing him at the desk warns him and can put her at risk. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

**Version 2 (mc).** At the bell stand, a guest tips you to take "a friend" up to room 309 every night. Each night it is a different young adult. Tonight it is a young man, and he seems scared.

| Answer | Score | Feedback |
|---|---|---|
| A. In the elevator, quietly ask him if he is okay and give him the hotline number. | 0 (dangerous) | Alerting a possible victim can put him at risk if the guest finds out. |
| B. Say you must check with the desk first, then tell the manager on duty. | 1 | You don't walk him up, you don't accuse anyone, and the pattern is reported now. |
| C. Take him up as usual, and mention the pattern to your manager tomorrow. | 0 | Walking him up helps it happen, and tomorrow is too late for a report. |

Sources: [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

**Version 3 (mc).** A guest asks the concierge where to find "a girl for the night" and slides over $100.

| Answer | Score | Feedback |
|---|---|---|
| A. Politely say you can't help, and report it to the manager on duty. | 1 | Decline without a scene, and report it. |
| B. Keep him talking to learn his name and room, then report all of it. | 0 | Drawing him out is investigating. Decline, and report what he said. |
| C. Tell him quietly that this is against the law and you will report him. | 0 (dangerous) | Warning him tips him off, and can put you, and anyone he controls, at risk. Decline calmly and report. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

If missed, the results screen links to: Lesson desk, page "At the desk: act normal, then report".

### Skill desk-report (2 versions)

**Version 1 (mc).** You tell Dana, the manager on duty, about a check-in that worried you. What should your report include?

| Answer | Score | Feedback |
|---|---|---|
| A. Your guess about where the guests are from and why they came here. | 0 | Guesses about origin are not facts, and looks are not signs. |
| B. The room, the time, what you saw and heard, and what you did. | 1 | Facts the manager can act on. |
| C. Just the room number, so Dana can go and see for herself. | 0 | Without what you saw, Dana has nothing to report. |

**Version 2 (mc).** You saw two signs at check-in but you are not sure they add up to anything. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Wait until you are sure, so you don't get a guest in trouble. | 0 | You don't need to be sure. Trained people sort it out. |
| B. Report what you saw. You don't need to be sure. | 1 | Report what you saw in good faith. You don't need proof; trained people sort it out. |
| C. Ask a coworker to keep watch on them for a few days first. | 0 | That is investigating, which is not your job. |

Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

If missed, the results screen links to: Lesson desk, page "A report that helps".

### Skill room-see (2 versions)

**Version 1 (spot).** The third floor at 9 a.m. Tap everything you think is worth noticing, then submit your answer. Not everything here is a sign.

Picture `corridorB`. No markers are drawn: the learner taps the objects. Alt: A drawing of a hotel hallway with three doors. Outside 301, two suitcases and a room service tray. Room 303 has a Do Not Disturb sign and a stack of fresh towels on the floor, and two men wait outside it. Room 305 has a Please Make Up Room sign, with a stroller and beach toys outside. At the far end a man waits by the wall.

| Object (invisible tap area) | Hazard? | Why |
|---|---|---|
| Do Not Disturb on 303, with towels left at the door | yes | Refusing service while asking for linens is a sign. |
| Two men waiting outside 303 | yes | Visitors waiting their turn at one room is a sign. |
| A man waiting at the end of the hall | no | Waiting in a hallway is not a sign on its own. |
| Suitcases outside 301 | no | Checkout morning. Ordinary. |
| Room service tray outside 301 | no | An ordinary tray left out. |
| Stroller and beach toys outside 305 | no | A family room. Not a sign. |
| Please Make Up Room sign on 305 | no | A guest asking for cleaning. |

**Version 2 (multi).** Cleaning on your floor, which of these are signs worth reporting? Select all that apply.

| Answer | Correct? | Feedback |
|---|---|---|
| A long stay, with almost no luggage or belongings in the room | yes | Little luggage for a long stay is a sign. |
| Do Not Disturb for days, but the room keeps asking for towels | yes | A known sign for housekeeping. |
| A guest who paid cash for a week and orders room service every night | no | Cash and room service are not signs on their own. |
| A guest who works on a laptop in the room all day | no | Working from a room is not a sign. |
| A person who is never alone and won't answer when spoken to | yes | Being kept from speaking, and never alone, is a sign. |
| A guest family's nanny who is never off duty, and whose passport the parents keep | yes | Labor trafficking can come with guests too: no time off, and someone else keeps her passport. |

Sources: [AHLA Foundation, back-of-house signs](https://www.ahlafoundation.org/wp-content/uploads/2022/12/Compiled-BOH-Human-Trafficking-Awareness-Posters_0.pdf), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

If missed, the results screen links to: Lesson room, page "Signs in the hallway and the room".

### Skill room-stop (3 versions)

**Version 1 (mc).** Room 220 has had Do Not Disturb for five days. At the Seabright, only a manager or security checks on a guest. You have a master key. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Go in alone with your key while the guests are out, to look around. | 0 (dangerous) | Going in on a guess can put you at risk and warn the people in control. |
| B. Leave the room alone, and tell the manager on duty about the five days. | 1 | Report it. A manager or security decides whether to check on the guest. |
| C. Knock every hour until someone answers the door and finally lets you in. | 0 (dangerous) | That pushes for entry, which is confronting. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

**Version 2 (mc).** You are fixing a sink in 610. A man watches you the whole time and tells you to hurry. A young man sits silent on the bed.

| Answer | Score | Feedback |
|---|---|---|
| A. Finish the job normally, leave, and tell security what you saw. | 1 | Do your job, stay safe, report. |
| B. Take a quick photo of the room on your phone, to show as evidence. | 0 (dangerous) | If he sees, you are both at risk. Evidence is not your job. |
| C. While the man is in the bathroom, ask the young man quietly if he can leave. | 0 (dangerous) | Alerting a possible victim can put him in danger. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

**Version 3 (mc).** You deliver room service. The woman who opens the door whispers "help me" before the man inside calls her back.

| Answer | Score | Feedback |
|---|---|---|
| A. Ask her to step out and sign for the tray, so you can talk to her alone. | 0 (dangerous) | Drawing her out can warn him and put her at risk. |
| B. Leave calmly, then call 911 and security with the room number. | 1 | A direct plea means danger now: 911, then security. |
| C. Act as if you didn't hear, and mention it at the end of your shift. | 0 (dangerous) | A plea for help is danger now. Waiting leaves her in danger. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Honolulu Police Department, contact](https://www.honolulupd.org/contact-us/).

If missed, the results screen links to: Lesson room, page "In the room: do your job, don't search".

### Skill room-report (2 versions)

**Version 1 (mc).** You saw signs in a room. Where should your report go?

| Answer | Score | Feedback |
|---|---|---|
| A. Your supervisor or security, in person or by phone, the same shift. | 1 | The people who can act, the same shift. |
| B. The housekeeping group chat, so everyone can keep an eye out. | 0 | Group chats spread rumors and reach nobody who acts. |
| C. A note under the room door, so the guests know the hotel is watching. | 0 (dangerous) | That warns the people in control and puts the victim at risk. |

**Version 2 (mc).** You tell your supervisor about a room. He says, "Housekeeping just cleans. Forget it." What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Do nothing more, since your supervisor has already decided. | 0 | The hotel's policy gives you other places to report. |
| B. Take it to the manager on duty or security, or call the hotline. | 1 | If one person doesn't act, go to the next. |
| C. Watch the room yourself for a few more days to build a stronger case. | 0 | Building a case is investigating. Report instead. |

Sources: [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM), [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact).

If missed, the results screen links to: Lesson room, page "Now you tell it".

### Skill youth-see (2 versions)

**Version 1 (mc).** Which of these is a sign a young guest may be exploited?

| Answer | Score | Feedback |
|---|---|---|
| A. A teen and her father check in with luggage and surfboards for a family trip. | 0 | A family trip. Nothing here is a sign. |
| B. A teen whose phone and key card are held by an adult who answers for her. | 1 | An adult controlling a minor's phone, room and voice. |
| C. A teen who stays on her phone in the lobby while her mom checks out. | 0 | Ordinary. Not a sign. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

**Version 2 (multi).** A girl who seems to be about 15 is at the hotel late at night. Which details are worth noticing? Select all that apply.

| Answer | Correct? | Feedback |
|---|---|---|
| An adult decides where she goes and answers for her | yes | An adult controlling a young person is a sign, whoever they say they are. |
| Adult men going to the room where she is staying | yes | Adult visitors to a minor's room is a sign. |
| She is wearing her school's sports jacket | no | Clothing is not a sign. |
| She seems afraid and won't speak for herself | yes | Fear, and someone else speaking for her, are signs. |
| She is with two teammates from her swim club | no | A team trip is not a sign on its own. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

If missed, the results screen links to: Lesson youth, page "Signs a young person may be at risk".

### Skill youth-stop (2 versions)

**Version 1 (mc).** Late at night at the bar, you hear a woman offer a man "time with" a boy at a nearby table who seems to be about 15.

| Answer | Score | Feedback |
|---|---|---|
| A. Tell the woman the bar is closing, and walk the boy out to the lobby. | 0 (dangerous) | Taking a young person away yourself can put the boy, and you, in danger. |
| B. Call 911 where they can't hear you, then tell the manager on duty. | 1 | A minor in danger now: 911, out of earshot, then the manager. |
| C. Keep serving, and keep an eye on the boy for the rest of your shift. | 0 (dangerous) | A minor being offered for sex is in danger now. Waiting leaves him in danger. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [HRS §712-1202 (sex trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0712/HRS_0712-1202.htm).

**Version 2 (mc).** A girl who may be a minor is alone in the lobby for a moment. The adult with her has stepped outside. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Go over and ask her how old she is, who she is with, and whether she is safe. | 0 (dangerous) | Questioning her can alert the adult and put her at risk. |
| B. Stay where you are, note the details, and tell the manager on duty now. | 1 | Notice, don't confront, report right away. |
| C. Offer to drive her home yourself after your shift ends. | 0 (dangerous) | Taking a young person yourself puts you both at risk. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

If missed, the results screen links to: Lesson youth, page "A child in danger is a 911 call".

### Skill youth-report (2 versions)

**Version 1 (mc).** What makes a situation with a young guest a 911 call?

| Answer | Score | Feedback |
|---|---|---|
| A. When a teen is at the hotel late at night without a parent or another adult with them. | 0 | Teens travel with teams, schools and relatives. That alone is not a sign. |
| B. When a minor is being offered for sex, or is hurt, threatened or kept from leaving. | 1 | That is danger now: 911, then the manager on duty. |
| C. When the manager on duty has not answered your call for an hour or more tonight. | 0 | Don't wait on a manager when a child is in danger, and a slow manager alone is not a 911 call. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Honolulu Police Department, contact](https://www.honolulupd.org/contact-us/).

**Version 2 (mc).** A girl who seems to be about 15 has stayed three nights with a man who answers for her and keeps her phone. Right now she is at the pool, calm. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Call 911 right away, because she may be under 18 and is with a man. | 0 | Nobody is in danger this minute. Tell the manager now; they call the police or Child Welfare Services. |
| B. Tell the manager on duty now: room, what you saw, how long. | 1 | A report the same hour, with facts. The manager decides who to call. |
| C. Wait a day or two to see whether it happens again, then decide. | 0 | A minor who may be exploited can't wait for more proof. |

Sources: [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim), [Hawaii Child Welfare Services, child trafficking line](https://humanservices.hawaii.gov/ssd/home/child-welfare-services/).

If missed, the results screen links to: Lesson youth, page "A child in danger is a 911 call".

### Skill work-see (2 versions)

**Version 1 (mc).** Which coworker's situation is the strongest sign of labor trafficking?

| Answer | Score | Feedback |
|---|---|---|
| A. A coworker who works overtime every week to save money for school. | 0 | Choosing to work hard is not a sign. |
| B. A coworker who says his recruiter keeps his ID until he pays off fees by working. | 1 | Hawaii law names both: holding someone's ID to stop them leaving, and a debt that can only be paid off by working. |
| C. A coworker who carpools to work every day with three others from his town, to save on gas. | 0 | Carpooling with friends is not a sign. |

Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs).

**Version 2 (rapid).** Six things you might hear or see from coworkers. Is each a sign to notice, or not a sign on its own?

A sign to notice, or not a sign on its own: one card at a time, with feedback on every card in a lesson and none in the test.

| Card | Answer | Why |
|---|---|---|
| A coworker shares a crowded house with five people from her home town. | Not a sign on its own | Shared housing alone is not a sign. Look for control: who holds her ID, her pay, her rides. |
| Workers are dropped off and picked up as a group by a boss who holds their IDs. | A sign to notice | Held IDs and controlled movement are signs. |
| A coworker sends part of her pay home to family every month. | Not a sign on its own | Not a sign. |
| A worker says she owes the agency for her flight and can't quit until it is paid. | A sign to notice | A debt that can only be paid off by working is a sign. |
| A worker is afraid her boss will report her to immigration if she complains. | A sign to notice | Threats about immigration are a sign of coercion. |
| Two coworkers chat in Ilocano at lunch. | Not a sign on its own | Language is never a sign. |

Sources: [National Human Trafficking Hotline, the signs](https://humantraffickinghotline.org/en/human-trafficking/recognizing-signs), [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm).

If missed, the results screen links to: Lesson work, page "Signs at the staff entrance".

### Skill work-stop (2 versions)

**Version 1 (mc).** A coworker tells you his boss says his family back home will be hurt if he quits. What do you do?

| Answer | Score | Feedback |
|---|---|---|
| A. Ask his boss politely, at the end of the day, whether there is some problem with his work. | 0 (dangerous) | Any question to the boss can tell him your coworker talked, and he or his family may be punished. |
| B. Tell the manager on duty this shift, and say the hotline number to him privately. | 1 | Report it and give him a safe way to get help. |
| C. Quietly warn the other new workers from his agency at lunch, so they can keep themselves safe. | 0 (dangerous) | Word can get back to the boss, and your coworker may be punished. |

Sources: [HRS §707-781 (labor trafficking)](https://data.capitol.hawaii.gov/hrscurrent/Vol14_Ch0701-0853/HRS0707/HRS_0707-0781.htm), [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact).

**Version 2 (mc).** You think a coworker may be controlled by her agency boss. What helps most?

| Answer | Score | Feedback |
|---|---|---|
| A. Ask about her immigration status, so you understand her situation. | 0 | That question can frighten her, and it is not your job. |
| B. Be a friendly coworker, and tell the manager on duty what you heard. | 1 | A normal, friendly coworker, and a report the same shift. |
| C. Tell her she must leave the agency, and offer to drive her to a new job. | 0 | Pushing her to leave can put her at risk. Report it instead. |

If missed, the results screen links to: Lesson work, page "What you can do for a coworker".

### Skill work-report (2 versions)

**Version 1 (mc).** Where can a report about possible labor trafficking go?

| Answer | Score | Feedback |
|---|---|---|
| A. A coworker who knows the agency well, so they can quietly ask around for you. | 0 | Asking around is investigating, and word can reach the agency. |
| B. The manager on duty or HR, or the National Human Trafficking Hotline. | 1 | The hotel's policy, or the hotline directly. |
| C. The staffing agency that placed the worker at the hotel. | 0 (dangerous) | The agency may be the people in control. That puts the worker at risk. |

Sources: [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact), [Hawaii Act 191 (HB 1960, 2026)](https://data.capitol.hawaii.gov/sessions/session2026/Bills/HB1960_CD1_.HTM).

**Version 2 (mc).** Your coworker asks for help, but wants to get it herself, without a manager. What do you give her?

| Answer | Score | Feedback |
|---|---|---|
| A. The agency's main office number, so she can complain to the agency directly. | 0 (dangerous) | The agency may be the people in control. That puts her at risk. |
| B. Your advice to keep working until her debt is fully paid off. | 0 | A debt that can only be paid off by working is a sign of trafficking. |
| C. The hotline number, said to her in private so she can call or text it. | 1 | Confidential, 24 hours, more than 200 languages. Nothing written for someone to find. |

Sources: [National Human Trafficking Hotline, contact](https://humantraffickinghotline.org/en/contact), [DHS Blue Campaign, identify and report](https://www.dhs.gov/blue-campaign/identify-victim).

If missed, the results screen links to: Lesson work, page "What you can do for a coworker".

## Results

Shows the score, passed or not yet (and a plain reason when a high score still fails because of a dangerous answer), the 4 x 3 grid with each skill marked Right, Partly right, Missed or Dangerous (each with a Review button that opens that lesson page), and a Take the test again button. Every missed question is explained, on a pass or a fail. On a pass: a first move to pick, and **Your completion record**: name, role and worker type are added, the record shows the date, score, course version and the refresher due date, and offers a printable certificate, a CSV download, the manager's roster, and a button to remove it from a shared device. A test unlocked for review makes no record. A last panel links the manager's kit: the roster, the policy template and the draft sign.

## Pocket card and the manager's kit

`manager-guide.html` prints on one page: what the manager on duty does after a staff report. Danger now, take the report, pass it on the same shift, what to do when the usual route breaks, what not to do, afterward, and blanks the hotel fills in for its own contacts.

`job-aid.html` prints on one letter-size page: the 4 x 3 grid (notice it, don't confront, report it, for each place), what to tell the manager, a Never list, the numbers (911, the hotline and its text line, Honolulu Police) and two blank lines for the manager on duty and security, kept on that device. `records.html` is the manager's roster (sample staff plus records on the device, the 180-day and two-year dates, statuses, CSV). `certificate.html` prints a completion record. `policy.html` is a policy template and `sign.html` a draft staff sign, both marked as drafts.

## Session data (dialog)

> # My session data
> 
> This is a demo of tracking, not real data collection. These records are stored in this browser only (localStorage). Nothing is sent to a server. A real deployment would send records like these to a learning record store.

Lists the latest 60 statements with the verb, the activity and the result. Raw JSON, download and clear are available. If `localStorage` is blocked, a second notice says records last only until the page is closed.